Terms of service
1. General information
This document governs the use of the FitoBotanic website (hereinafter, www.fitobotani.com), as well as the purchase of products through it.
The owner of the Website is:
- Trading name: FitoBotanic®
- Email: info@fitobotanic.com
- Address: Barcelona, Spain
- Activity: Online sale of wellbeing and botanical products
- Status: Self-employed
Access to and use of this Website confers user status and implies full acceptance of these Terms of Service.
2. Purpose of the service
FitoBotanic offers the online sale of products of natural origin related to general wellbeing, botanical wellness and integrative health.
The products sold do not under any circumstances replace medical treatments or professional diagnoses.
3. Terms of use
The user undertakes to use the Website lawfully, without infringing applicable legislation, good faith or public order.
The following are prohibited:
- Using the Website for fraudulent purposes
- Providing false or inaccurate information
- Placing orders without a genuine intention to purchase
FitoBotanic reserves the right to refuse or cancel orders where there are indications of improper use.
4. Purchase process
To make a purchase:
- The user selects the products
- Completes the payment process
- Receives confirmation by email
Order confirmation does not constitute final acceptance until payment has been successfully processed.
5. Prices and payments
- All prices are stated in euros (€)
- Prices include legally applicable taxes unless otherwise stated
- FitoBotanic reserves the right to change prices at any time without affecting orders already confirmed
Accepted payment methods include:
- Credit or debit card
- PayPal
- Other methods enabled through Shopify
6. Product availability
Product availability is subject to stock.
If a product becomes unavailable after purchase, the customer will be informed and the corresponding refund will be issued.
7. Liability
FitoBotanic is not responsible for:
- Improper use of products
- Unrealistic expectations regarding product effects
- Damage arising from an incorrect interpretation of the information provided
The Website content is informational and does not constitute medical advice.
8. Intellectual property
All Website content (text, images, logos, design and trademarks) is owned by FitoBotanic or authorised third parties.
Its reproduction, distribution or use without express authorisation is prohibited.
9. Data protection
The processing of personal data is governed by the Privacy Policy, in accordance with Regulation (EU) 2016/679 (GDPR).
10. Amendments
FitoBotanic reserves the right to amend these Terms of Service at any time.
Any amendments will apply from the time they are published on the Website.
11. Applicable law and jurisdiction
These Terms of Service are governed by Spanish law.
In the event of a dispute, the parties submit to the courts and tribunals of the consumer's place of residence, in accordance with applicable legislation.